A practical look at how discrimination complaints are investigated in New Zealand, including patterns of treatment, comparative evidence, and what makes an investigation fair and defensible.
Read MoreA complaints process only gets tested once it's needed - by then, the gaps already show. Steve looks at what actually makes one hold up under scrutiny.
Read MoreWhat counts as assault under New Zealand law - and how it applies when the incident happens at work.
Read MoreThe behaviours that count as workplace bullying - from obvious intimidation to subtle exclusion - and why they shouldn't go unchecked.
Read MoreDrawing on 21 years investigating sexual offending, Steve Lockett on why workplace complaints of this nature deserve independent, victim-focused investigation.
Read MoreListening isn't passive. An investigator's take on the techniques - from encouragement cues to using silence - that lead to a fuller, more honest interview.
Read MoreInterrogation has no place in a fair investigation. Steve Lockett on why a properly conducted interview builds trust and better evidence.
Read MoreA golf tournament, six bad shots, and a lesson in why investigators should evaluate their own performance as closely as they evaluate the evidence.
Read MoreAge, impairment, fear, culture - why identifying a witness's special considerations before an interview leads to better quality evidence.
Read MoreTrust, but verify. Why keeping an open mind - without being naive - is central to how Steve Lockett approaches every interview.
Read MoreThe witness saw the event, not the interviewer. Steve Lockett on why passing control to the witness leads to a fuller account.
Read MoreA season for family, moderation (mostly), and a thank you to everyone Steve has worked with this year.
Read MoreNo two shots, no two interviews, are ever alike. Steve Lockett on what years of golf have taught him about investigative discipline.
Read MoreSerious allegations, reputational risk, potential bias - five situations where an external investigator is the safer, fairer choice.
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